Frequently Asked Questions

I would like a quote to Automate my existing gate.

Please email us your contact details including your address, phone number and photos of your existing gate and gate posts to info@sagate.com.au and we will contact you.

I would like a quote to have new gates supplied, installed and automated.

Everyone has different needs and wants and we will be happy to provide you with a personalised quote. Please email us your contact details including your address and phone number to info@sagate.com.au and we will contact you

My remote isn’t working.

Please test the remote battery. If it is still not working please call or email us.

My Sliding gate won’t open.

Please check that power is connected to the gate motor and the track is clear from obstructions. If you have the motor box key you should be able to manually override the gate motor so you can open/close the gate in the meantime. Please call or email us if you are still unable to operate your gate.

My Swing gate won’t open.

Please check that power is connected to your swing gate motor. Please ensure the gates are not obstructed by debris, stones etc. Please call or email us if you are still unable to operate your gate.

My gate motor is beeping.

This usually means there is a power issue or obstruction of the gate. Please check the control board screen for warnings and contact us if you are unable to rectify the problem.

I live in an apartment complex and I need a new remote. Can I program it in myself?

We do not recommend programming in remotes yourself, as it can be quite easy to wipe all remotes already programmed into the receiver. It’s best to leave it to the experts. Please send us an email or give us a call.

How often do I need to have my residential gate motor serviced?

We recommend servicing your gate motors every 2-5 years, depending on the amount of usage. It is important to have regular servicing to help to maintain the gates reliability and functionality, and to have them operating with maximum performance.

Have more questions?